Property News · February 18, 2017

It’s all talk at Santander as voice recognition banking begins


Customers with iPhones can ditch passwords and instead log in to their accounts and send money by speakingSantander customers can make payments to friends by simply asking their iPhone to do it for them after the Spanish bank became the first provider to launch voice activated payments in the UK. The bank’s smartphone app also allows customers to see their recent transactions and report a lost card, just by talking to their phone.Unlike HSBC and Barclays, which use voice biometrics to establish the identity of customers calling customer services, Santander users will still have to log in to the app using their passwords, but once they have done so they can start barking out transactions over their phone. Customers can instruct the bank to pay someone – by saying something such as “Pay Julia £30 tomorrow” – but can only use it to make payments to people on their existing payee list. Transactions appear in real time once payments are made, as if they were being done manually. Continue reading…

Source : theguardian.com
Read more…It’s all talk at Santander as voice recognition banking begins

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