Property News · February 23, 2017

I’m losing my unused Vodafone pay-as-you-go credit after switching


Vodafone and Ofcom confirm it is a case of ‘use it or lose it’I was interested to read your article about Vodafone’s refusal to repay £420 of unused credit when a customer cancelled their pay-as-you-go account. My mother-in-law has a similar issue. Before switching to another provider she asked Vodafone for a refund of the £51.89 credit on her account. She was told this could not be issued and it was instead suggested she make use of the money by ordering games on Google Play. Continue reading…

Source : theguardian.com
Read more…I’m losing my unused Vodafone pay-as-you-go credit after switching

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