Property News · September 12, 2016

I'm at my wits' end after BT disconnected my phone


I didn’t ask to be cut off and can’t seem to get back my number of 39 yearsI have a problem with BT that seems impossible to resolve. Last month I received an email from the company informing me that my service was about to stop, even though I hadn’t asked for my line to be -discontinued nor asked to be -transferred to another supplier. I asked for details as to who had authorised the disconnection; it was unable to give me any information.I was told eventually that the service would be reinstated, but that I would have to pay a fine for not -honouring my previous contract and would have to enter into a new one. Despite the -unfairness, I agreed to this on the basis that I would be reconnected. The -connection was set up two weeks later, only to die again that night. Continue reading…

Source : theguardian.com
Read more…I’m at my wits’ end after BT disconnected my phone

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