Property News · February 12, 2016

If this is an example of a BT ‘priority’ repair, what on earth is normal?


My 90-year-old mother-in-law is without her phone but a fix within 30 hours has been delayed into over three weeksMy 90-year-old mother-in-law lives alone and is without a working phone. Because she is classed as disabled and prone to falls (for which she has an alarm system, linked to the phone) we were told initially that the repair would be within 30 hours. Then three days. Now we’re told it will take three-and-a-half weeks. Continue reading…

Source : theguardian.com
Read more…If this is an example of a BT ‘priority’ repair, what on earth is normal?

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