The hotel booking website did not find me an alternative room at the same price, or offer any compensationI booked a room at a small hotel in Coventry through LateRooms.com recently. On arrival, the landlady told me there was no room and very rudely and dismissively turned me away. I immediately contacted LateRooms, which could not contact the owner and would not provide me with an alternative room at the price I had booked. Continue reading…
Source : theguardian.com
Read more…I was turned away from a hotel I had booked through LateRooms















