Property News · June 8, 2017

I was badly let down by Bank of Scotland’s bereavement service


The bank took my name off our joint current account instead of my late partner’s, then gave me the runaroundMy partner died in January and I went into a local Bank of Scotland branch with all relevant documents to close his accounts and transfer our joint Ultimate Reward current account into my sole name. This account includes benefits such as travel insurance and AA cover. A few months later, I contacted the AA to ask about upgrading the policy and was told I couldn’t as my name had been removed from the details they were holding and everything had been transferred to my late partner’s name. Continue reading…

Source : theguardian.com
Read more…I was badly let down by Bank of Scotland’s bereavement service

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