Property News · June 20, 2017

I need the right KnowHow to fix my son’s laptop


It has gone back to PC World for a third time and I don’t think it’s fit for purposeBack in January 2016 I bought a HP laptop for my son from Curry’s/PC World for £440. Since then I have been paying £5.50 a month for its KnowHow service agreement. When, after six months, it stopped working I took it in for repair. It came back wiped of all his schoolwork – the repair docket stated the problem was caused by a corrupted operating system. Three months later the fault reoccurred. I duly took it back and asked that it be replaced. They declined, instead repairing it again, and again my son lost all his information. And, once more they claimed the issue was caused by a corrupted operating system. Continue reading…

Source : theguardian.com
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