Property News · March 27, 2018

I left Sainsbury’s Energy last year but it keeps inflating my final bill


Two readings but one less digit has taken what I owe from £32 to £1,841In September 2017 I left Sainsbury’s Energy after 18 months as a customer. During that period, my gas meter was read twice and I was told I was paying the right amount. I was given a closing balance of £32.Fast forward to this February and I was staggered to receive a new final bill from Sainsbury’s for £1,841. I complained and was sent an amended bill for £1,079. The firm claimed that although the meter had been read twice, it had been read incorrectly – it was a six-digit model and there were only five spaces on the form. I have now been given a third final bill of £448, but have no idea how this has been calculated. LC, Surbiton Continue reading…

Source : theguardian.com
Read more…I left Sainsbury’s Energy last year but it keeps inflating my final bill

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