Property News · June 8, 2016

I have a great credit rating – but I can’t buy a smartphone on contract


The sale wouldn’t go through and Carphone Warehouse couldn’t tell me whyI recently went to purchase my first smartphone on contract at a Carphone Warehouse store. But I was informed that the sale could not proceed because of a problem with my credit rating. I opened an Experian account and found I had a credit rating of 995 out of 999. Neither Experian nor Carphone Warehouse would explain why I had been refused. I returned to the same Carphone Warehouse and attempted to purchase again. The exact same thing happened. Citizens Advice got nowhere either. FC, EdinburghCarphone Warehouse says the contract you were refused was with your chosen network provider, not with itself, and that due to data protection, the former is not allowed to tell the shop why. Carphone Warehouse collects data from the customer and acts as an intermediary between the customer and the network, which runs its own credit checks. So you need to get in touch with the provider to find out what the problem is, although Experian has offered a clue. Continue reading…

Source : theguardian.com
Read more…I have a great credit rating – but I can’t buy a smartphone on contract

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