Property News · January 22, 2016

I can’t figure out which Santander account my lost student loan is hiding in


The Student Loan Company sent it to the wrong account number, but won’t give me an interim payment and the bank can’t helpMy student loan for September was sent to the wrong account number. The Student Loan Company (SLC) told me it would take up to 30 working days to retrieve it and it would make a manual payment if it exceeded that time. I’m now informed there’s no time frame, no chance of an interim payment and that I must sort it out with my bank, Santander. It says it can’t help. I have no other source of income and the stress is affecting my course work. DQ, Canterbury, KentYou say that you have not changed your account details since your last successful payment. SLC insists that it used the data on your online application, so any typos were down to you. “Once SLC was made aware of the issue, we asked the customer’s bank to trace the funds and we have chased this on a number of occasions,” it says. “SLC has no power to recover the payment.” Continue reading…

Source : theguardian.com
Read more…I can’t figure out which Santander account my lost student loan is hiding in

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