Property News · June 18, 2017

Humiliation on the high street as security guards rob shoppers of their dignity


With budgets under pressure, stores are cutting back their security and using random spot checks to crack down on theft, as Anna Tims reportsPenny Keza was about to pay for her shopping at her local Aldi when a security guard bellowed across a crowd of customers and demanded to search her bag. “I asked why he had picked on me and his response was ‘People like you have been caught with stolen meat and alcohol’. He was unable to explain whether ‘people like you’ meant women or black people. Apart from him I was the only black person in the store.”Keza, who works for Citizens Advice and shops regularly at the store in the London Borough of Hounslow, had her bags searched and her body patted down by the guard who found nothing compromising. She complained to the store manager and was told that random spot checks are part of store policy. “I accept that stores have to check for shoplifting, but the guy’s words were discriminatory and humiliating and the manager dismissive – and neither of them apologised.” Continue reading…

Source : theguardian.com
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