Regulations against cold callers have been beefed up so using the Telephone Preference Service or a call-blocking gadget should prevent unwanted callsWe’ve all been there: you rush to answer the phone, only to discover it’s a cold caller. For many people nuisance calls can be an almost daily disruption, while for the elderly or vulnerable they can be quite frightening.An estimated 8bn spam phone calls are made each year, with the Information Commissioner’s Office (ICO) receiving 175,000 reports of nuisance calls and texts in 2014. The most complained about topics include boilers, solar panels, payment protection insurance (PPI) and accident claims, debt and lifestyle surveys. And last month, research commissioned by website Gocompare found that nuisance calls and texts about PPI topped the list of the nation’s 20 biggest “money gripes”. Continue reading…
Source : theguardian.com
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