Property News · August 12, 2017

How I took on a car hire company – and won


When Goldcar added €60 to Richard Colbey’s rental bill because he hadn’t swept up some sand, it was time to fight backGoldcar, of all the car rental companies, features most in readers’ complaints to Money’s Consumer Champions. So it was with some trepidation that I defied the simple advice – “don’t” – and booked a car with Goldcar, for half the price offered by anyone else, in Bordeaux last month.We hired a family-sized car for a week in an area with delightful surf beaches. It must have been obvious to anyone, including the Goldcar receptionist, that my motley bunch of kids were headed to the seaside. It is equally obvious that if you take children to beaches you get sand in a car. Although I was properly warned of the costs if I caused any damage – on this occasion the insurance sales pitch was not particularly hard – nothing was said about cleaning. Continue reading…

Source : theguardian.com
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