Property News · December 20, 2016

How can a car hire firm just take money from my credit card without authority?


I had given my details to Fleet Rent a Car in Dubrovnik and my bill was settled. But months later charges appeared on my statementBack in June I rented a car for a week from Fleet Rent a Car at Dubrovnik airport via the Holiday Autos website. The plane was slightly late and Fleet charged me an extra £32 for late pick-up. It also took my card details for pre-authorisation of £1,250, which was refunded at the end of the rental when the car was returned on time, full of petrol and with no damage. I assumed that was the end of it but then, in September, two payments were taken from my credit card, amounting to £325. I immediately contacted Holiday Autos with the reference number of the booking, and was eventually told it was a late pick-up charge. I pointed out that this was already paid and sent it my credit card statement, but this has been ignored. Continue reading…

Source : theguardian.com
Read more…How can a car hire firm just take money from my credit card without authority?

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