The excess charge was changed on my contract, and the vehicle was to be soldWhen I hired a minibus from Hertz in High Wycombe in July I scraped the rear and was advised that I would have to pay the insurance excess of £3,000, and if the final repair bill was less I would be refunded.I was told, soon afterwards, that the bill would be £3,000 so there would be no refund. I requested a breakdown of the costs and was sent an invoice, but it only mentioned the damage. I was then told an itemised bill was not available as the vehicle was to be sold without being repaired. Continue reading…
Source : theguardian.com
Read more…Hertz car hire bills us for a £3,000 repair that had never been carried out















