Property News · December 7, 2016

Getting the silent treatment from Europcar over my hire car accident claim


I reported the incident immediately but 10 months on there’s no wordTen months ago another driver damaged a vehicle I was hiring through Europcar in Northern Ireland. I reported it straight away and assumed it would be a simple process. Two months later, after no communication from the company, Europcar wrote to inform me that as I had failed to respond to its requests for information my case had been closed. But I had received no such requests. I then received a letter saying it was still waiting to hear from the third-party insurers – it appears Europcar was closing my claim but continuing to claim the money off the third party. Continue reading…

Source : theguardian.com
Read more…Getting the silent treatment from Europcar over my hire car accident claim

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