Property News · July 3, 2017

Generous Sainsbury’s makes a point about its evouchers


It’s all in the small print … evouchers are non-transferableI am writing to complain about Sainsbury’s “evouchers”. I had placed an online order, and several replacement products were sent, so I received an evoucher for the difference (an evoucher is a 12-digit code which can be entered on the website to receive a discount for an online order. You click “add voucher” at the checkout and this is deducted from the total of your order). A few days later I tried to use the code, but what I ordered kept coming up as “not on promotion”. Given the problems, I asked if the evoucher could be converted to Nectar points. My request was rejected. I have been a loyal customer for decades and for such a small amount of refund Sainsbury’s has lost my custom. WC, London Continue reading…

Source : theguardian.com
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