Property News · August 5, 2017

Fitbit is giving me the runaround after their device burned my wrist


After wearing the fitness device for a day my skin appeared red and irritated – but the refund I was offered hasn’t been straightforwardI recently bought a £120 Fitbit Charge 2 at John Lewis but, having worn it for a day, I started feeling a pain on my skin under the strap. When I removed it, my skin was red and resembled a bad burn in feel and appearance.On Fitbit’s advice I returned the product in its original packaging with the receipt. They then assured me that upon receiving the product they would provide a refund in full via wire transfer. Continue reading…

Source : theguardian.com
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