Property News · July 7, 2017

Feeling cross after House of Fraser failed to give me a free pen


While shopping on its website I was promised a free Cross pen if I spent £200 – but it was never deliveredWhen I was making purchases on the House of Fraser website an offer popped up informing me that a free Cross pen would be added to the basket if my order exceeded £200.However, when it was delivered there was no pen or any mention of one. Customer services explained that the offer was subject to availability. I believe House of Fraser deliberately provided an incentive for me as a customer to spend more in order to receive a free gift, only for the free gift not to materialise. MH, London Continue reading…

Source : theguardian.com
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