Property News · February 15, 2016

Faster broadband speeds, but slower service with Virgin Media


Why didn’t it tell me at the start that there would be delays?At the start of the year I decided to switch to Virgin Media for its supposedly faster broadband download speeds. I was told an engineer would visit on 12 January and was sent several confirmation emails. The engineer didn’t turn up, and I was eventually given another date.When the site engineer came to my home on 23 January I was told there would need to be a one-metre excavation to allow for a cable to run to my property, and that a council permit is required. A letter arrived telling me that my building was ready to be connected. However, the council tells me no works application has been received. Continue reading…

Source : theguardian.com
Read more…Faster broadband speeds, but slower service with Virgin Media

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