Property News · March 13, 2017

Fast Track to confusion as Argos fails to right a wrong address


Now my mum stands to lose £775In July 2016 my 91-year-old mother moved from Lincoln to Bexhill-on-Sea, East Sussex. We changed all her addresses for bank and credit cards etc, including her Argos card. In December she ordered an iPad Pro and a couple of other items (totalling £775.98), but unfortunately didn’t realise until afterwards that her old address in Lincoln was the delivery address on the order. She contacted Argos immediately, but it said it couldn’t change the address as it was a “Fast Track” order. However, the package wasn’t delivered to her old address, even though Argos is saying it was. The signature was clearly not my mother’s as she was over 100 miles away. The new owners of the property have even written to me confirming they never took receipt of the package. Continue reading…

Source : theguardian.com
Read more…Fast Track to confusion as Argos fails to right a wrong address

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