Property News · July 5, 2016

Expedia’s missing email meant we had to rebook our flights


I was put on hold for three hours, had to buy new flights and then cancel the old onesMy friend and I booked a return flight from Manchester to Newark through Expedia, and further flights to New Orleans, to celebrate my 60th birthday in March. On printing our boarding passes the day before we left we discovered that the arrival time of our flight back to Newark from New Orleans had been changed, which meant we wouldn’t make our connecting fight home.I rang Expedia; it was a complete fiasco. I was put on hold for three hours, only to be told it would be cheaper to book another flight and cancel the original one. In the meantime, flights back to Newark jumped from $252 (£175) to $866 (£601). Continue reading…

Source : theguardian.com
Read more…Expedia’s missing email meant we had to rebook our flights

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