Property News · February 11, 2012

Emotional intelligence: thinking and feeling on the job


Psychologists say ’emotional intelligence’ can help manage our thinking and improve our behaviour at work and in our personal lives. But what is it, how do you test it … and can it get better?How have you been using your emotional intelligence at work? Chances are you’ve called on it less than you might like, according to new research which shows that the art of identifying, understanding and managing your emotions – and those of others – to improve your performance has, apparently, declined since the start of the financial crisis.A study of 12,400 workers, mainly from the UK managerial population from 2001 to 2010, found it increased steadily during the economically strong years of 2001 to 2007, dropped sharply in 2008 during the worst of the banking crisis and when the recession started, rose slightly in 2009 and fell again in 2010. Continue reading…

Source : theguardian.com
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