It continues to bill for service I cancelled and ignores all my emails and expensive international phone calls to customer services I’ve run out of ideas to prevent EE debiting money from my bank account. I cancelled my home broadband and phone package six months ago when I moved abroad, and gave my parents’ details as a forwarding address for any correspondence. It turns out that EE logged this as a home move request and tried to transfer my account to my parents’ address. The transfer failed, but EE has continued to bill my account ever since.I have called, written and emailed, and still money is being taken from my account to pay for a service that does not exist. Every time I call the customer service line, the reps promise to call back but never do. Letters and emails have had no response. Continue reading…
Source : theguardian.com
Read more…EE sent me to Coventry when I told them I was moving to Russia
