The network passes me from pillar to post every time I call to get to the bottom of the issueI have had the same pay-as-you-go number for more than 16 years; my son has been using it for the past decade. Recently he unexpectedly received a new sim activation pin. Later that day he found he could no longer make or receive calls. When a friend rang his number, a stranger answered it. I called EE immediately and was told that our number had erroneously been given to another customer on a monthly contract. I was promised that it would be returned within 72 hours, which indeed it was. Immediately afterwards, my son was called by EE and told that his phone number was a contract number and would be taken away. Whenever I ring I am passed from pillar to post and given promises that are never fulfilled. NC, Milton Keynes, Bedfordshire Continue reading…
Source : theguardian.com
Read more…EE has given my pay-as-you-go number to someone else
