Property News · February 12, 2017

E.ON Heat no help after we moved into a new apartment without heating or hot water


Myself and my neighbours in the other four flats in Elephant Park are on our eighth day … and it’s freezingI purchased an apartment from London & Quadrant as part of the Elephant Park development in London and moved in in mid-December. But, as an early buyer in the scheme, I’ve experienced terrible problems with the heating and hot water supply. To make the new development more sustainable, the site benefits from a central hot water and heat supply provided by E.ON Heat. My neighbours in the other four flats and myself are now in the eighth day of having no hot water or heating, at the height of the freezing January weather. E.ON has been incredibly slow to react, waiting for four days before sending someone to the site. As E.ON has a monopoly on the heat and hot water supply, we have been prevented from seeking a resolution elsewhere. It has done little to keep us updated on the progress of the fault and it resolution. Please help before we freeze! Continue reading…

Source : theguardian.com
Read more…E.ON Heat no help after we moved into a new apartment without heating or hot water

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