Property News · January 1, 2017

Domestic & General left me without a fridge over Christmas


I’ve been on hold for hours trying to get through to the company, and now it says delivery will take several more weeksI have four household appliances insured on a Domestic & General policy, one of which, my faulty fridge, was written off several months ago. But getting a replacement has been a saga.In the past few months I have phoned D&G at least a dozen times, but was on hold for hours at a time, at great expense. Ultimately, nobody answered. In desperation I used the online complaints form twice, but again received no response. Then I wrote a letter, and was eventually told to phone during working hours. I did so but received only an answerphone message saying the office was closed. I wrote back asking if it could call me, but no one did. Continue reading…

Source : theguardian.com
Read more…Domestic & General left me without a fridge over Christmas

You may also like...