Property News · November 29, 2017

Currys’ Knowhow team really knows how to alienate its customers


Two readers tell us how the retailer badly let them down on deliveriesI ordered a fridge from Currys and was assured that delivery would not be a problem, even though there are some steps leading down the garden to our house. We paid for delivery, installation and disposal of the old fridge which we emptied and defrosted the night before. However, when they arrived the two delivery men refused to take the new fridge down the steps on grounds of “health and safety”. They advised that we rebook when four men were available to carry both appliances. They left, taking the new fridge with them. The earliest redelivery date was nine days later. Continue reading…

Source : theguardian.com
Read more…Currys’ Knowhow team really knows how to alienate its customers

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