Scottish Power, npower and First Utility bottom for customer satisfaction, Ofgem findsThe way energy suppliers dealt with serious customer complaints deteriorated over the past two years, according to Ofgem, which named npower, Scottish Power and First Utility as the worst offenders. The energy regulator said that while complaints to the energy firms had halved since 2014, satisfaction among those who had complained had worsened over the same period. Continue reading…
Source : theguardian.com
Read more…Complaints handling by energy suppliers has got worse















