Property News · August 9, 2016

Co-operative Energy didn't bill us, but claims we owe it nearly £1,500


It took years’ worth of back payments from us, though the rule says we are liable only for the past 12 monthsWe have been trying to move our account from Co-operative Energy to Ovo Energy and found that, despite ­paying by monthly direct debit, we had accrued £1,468 of debt since 2012.We were never informed that we were underpaying. When we pointed this out Co-operative Energy said it did not have the systems in place for that. Continue reading…

Source : theguardian.com
Read more…Co-operative Energy didn’t bill us, but claims we owe it nearly £1,500