It took years’ worth of back payments from us, though the rule says we are liable only for the past 12 monthsWe have been trying to move our account from Co-operative Energy to Ovo Energy and found that, despite paying by monthly direct debit, we had accrued £1,468 of debt since 2012.We were never informed that we were underpaying. When we pointed this out Co-operative Energy said it did not have the systems in place for that. Continue reading…
Source : theguardian.com
Read more…Co-operative Energy didn’t bill us, but claims we owe it nearly £1,500















