Property News · October 7, 2016

Cheque-mate as Co-op bank takes rap for £35,000 deposit mix-up


Judge supports customers use of ‘certainty of fate’ rule after a cheque was paid in and subsequently cancelledIn 2013 I published a letter from CH of Christchurch in Dorset who reckoned she was entitled to keep £35,000 from a cheque that was cancelled eight days after she had paid it in. The bank, the Co-operative, disagreed and, in spite of its own terms and conditions, reclaimed the payment from her account.CH appealed to the Financial Ombudsman Service, which awarded her £500 because of the Co-op’s delays and misinformation. However, the ombudsman declared that, despite those terms and conditions, it would not be “reasonable” for her to keep the full £35,000. Continue reading…

Source : theguardian.com
Read more…Cheque-mate as Co-op bank takes rap for £35,000 deposit mix-up

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