Property News · May 30, 2016

Charged for an Argos order, but the goods never arrived


Almost £300 was taken from my account, but despite getting in contact I’m still unable to sort it outIn January I went on the Argos website and ordered a washing machine and TV, entering my debit card details. It stated it would take five days to deliver. But when I rang customer services a man told me it does not accept debit cards, contrary to what it says on the website.Then when I received my bank statement in February I noted that a payment of £286 was taken from my debit account by Argos, but I still haven’t received any goods. How do I retrieve my money? Argos seems to be lax in its customer services and even emails do not seem to make any impact. I’d be very grateful for your help. PB, London W6 Continue reading…

Source : theguardian.com
Read more…Charged for an Argos order, but the goods never arrived

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