Property News · October 7, 2017

Camelot lauded by campaigners for closing expensive 0844 lines


Fair Telecoms Campaign says councils should follow National Lottery operator in ditching numbers that charge up to £2.60 a minuteCampaigners have praised the firm behind the National Lottery after it quietly abandoned an 0844 phone line. But they have warned that too many councils are still using the expensive numbers.A year ago, Guardian Money highlighted how Camelot had expanded its use of 0844 phone lines, to the huge annoyance of its customers and partner retailers. In some cases, consumers instructed to call the lottery firm to claim their winnings were spending more on the calls, which cost up to £2.60 a minute, than they had won. At the time, David Hickson of the Fair Telecoms Campaign said companies that continued to use 084 or 087 numbers were being “greedy and foolish”. Continue reading…

Source : theguardian.com
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