Property News · May 21, 2016

Buy insurance or come back tomorrow, was Goldcar’s airport ultimatum


It was nearly 11pm and I was painfully aware I would be sleeping rough if I did not complyI know there’s been no shortage of complaints about Goldcar car rental, but I had an experience with them in Nice airport last week that I thought would be interesting to your readers. My flight was delayed, so when I arrived at Goldcar the office was closing. I called from the terminal and the agent agreed to wait for me. After we spent about 10 minutes filling in the paperwork, the agent suddenly announced that I must take excess insurance for €65 (£50). If I chose not to take this optional extra he would, in his words, not have time to rent me a car and I would have to return in the morning. I queried this and he raised his voice, stood up and become quite threatening. He told me to leave the office as he was now closing. Continue reading…

Source : theguardian.com
Read more…Buy insurance or come back tomorrow, was Goldcar’s airport ultimatum

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