Property News · August 18, 2016

BT leaves me hanging on with no hope of being connected


It’s taken seven months and all the call centre tells me to do is cancel the order and reorder. I’ve done that five timesI have been trying for seven months to get a landline and broadband service from BT. I have been hooked up to the wrong exchange four times. I was then given two case workers and finally put on to the right exchange, but with no live line. An engineer told me the fault was underground and would be fixed, but three weeks passed with no progress. Continue reading…

Source : theguardian.com
Read more…BT leaves me hanging on with no hope of being connected

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