Property News · March 17, 2017

BT Infinity broadband claims about speed are on the line


It sold me an expensive service with speeds that my line isn’t capable ofIn April 2015 I moved home and ordered BT’s Infinity Broadband. From the outset the connection was unreliable. Over the next few months I repeatedly complained to the multi-layered mirage that is customer service but was refused my request to send a technician as it claimed they were unable to diagnose online faults. In November 2016 the BT sales team suggested that my problems could be resolved by upgrading to the faster and more expensive Infinity 2. Continue reading…

Source : theguardian.com
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