After waiting and waiting to be connected, one family had enough and jumped ship – but BT insists they honour their contractWhen a Hertfordshire family was left without broadband for two months they finally decided enough was enough and cancelled their BT contract. Now the telecoms giant has threatened them with debt collectors.Despite suffering a catalogue of errors that first left them without the advertised internet service over many months, and then cut them off completely for seven weeks, BT has sent repeated demands that they must pay almost £500 in contract charges and late payment fees. Continue reading…
Source : theguardian.com
Read more…BT broadband: family pulls plug after two months without service















