Property News · November 10, 2017

Broadband and landline users to get automatic compensation for poor service


Ofcom says new scheme could result in customers receiving a total of £142m a year in payoutsBroadband and landline customers who suffer poor service will receive a share of more than £140m a year from a new automatic compensation scheme being set up by the UK’s biggest providers. Telecoms regulator Ofcom said that the new scheme – which will make providers pay automatically for slow repairs, missed appointments and delayed installations – could result in customers receiving a total of £142m a year in payouts. Continue reading…

Source : theguardian.com
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