Complaints over delays and shoddy workmanship are on the rise as Paul Suff – and others – found out to their costPlanning to revamp the kitchen? Install a new bathroom? Then perhaps you have considered B&Q’s installation service. But judged by Guardian Money’s postbag – and the consumer message boards such as Grumbletext and clik2complaints – the DIY giant is having problems delivering on its commitment to provide “professional installation” and “great customer service”.On Grumbletext, the forum discussing B&Q is the biggest on the site – with more than 200 postings at the last count. I know how the grumblers feel. My family’s dream of a smart new B&Q-installed bathroom has turned into a nightmare. Continue reading…
Source : theguardian.com
Read more…B&Q on the rack over bodge jobs
