Property News · March 25, 2018

Bad form, Mytyres, over my faulty tyre replacement


The company is hassling me to sign away my rights on a substandard tyre but I refuseLate last year I bought four tyres from Mytyres.co.uk, which is owned by the German firm Delticom AG. I noticed a problem with one of the tyres and a specialist company confirmed it had a fault. Mytyres agreed to send another and pick up the faulty one, but said I would have to sign a form agreeing to pay for the replacement if the manufacturer did not cover it. As I knew the tyre was substandard, I did not sign the form. I was supplied with a replacement and the company also refunded the cost of the independent report that had identified the problem. Since then, it has been hounding me to sign this form or pay for the replacement. I have refused as I feel I would be signing away my rights under the Consumer Rights Act. I keep getting emails from Delticom demanding I sign. I reply explaining why I won’t, but am getting nowhere. What should I do? TC, Oxted, Surrey Continue reading…

Source : theguardian.com
Read more…Bad form, Mytyres, over my faulty tyre replacement

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