Property News · May 8, 2014

BA refused refund – because I bought a more expensive ticket


Buying a £50 upgrade to business class has grounded my chances of getting a refund on British Airways ticketI intended to book a round trip from London to Stockholm in March but, because of the confusing design of the British Airways web page, I booked for April instead. I tried to correct my mistake before my confirmation email had arrived. The British Airways site offers cancellation and a complete refund within 24 hours of booking. However, it refused to refund either leg of the flight, on the grounds that I had accepted an invitation on the booking page to pay £50 for an upgrade to business class on the way out. Continue reading…

Source : theguardian.com
Read more…BA refused refund – because I bought a more expensive ticket

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