Property News · March 30, 2017

BA has its head in the clouds over buy-on-board food


Its new short-haul food policy just doesn’t work – they did not have the items we wanted, and don’t take cashBA recently introduced a new food policy on its short-haul economy service. It advertised the fact that travellers now have to pay for on-board food as a great step forward, particularly as there would be a choice of Marks & Spencer goodies.The service just does not work. We eventually managed to get some food on our outbound flight to Madeira, but no suitable food was available on the return flight in Row 28. When I wrote to complain, BA admitted that it could not stock enough food for everyone, although it managed to do so when food was provided at no extra charge. Continue reading…

Source : theguardian.com
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