Property News · September 27, 2016

Audi refuses to pay out for longstanding design flaw


Many drivers have complained of air-conditioning failures since 2014, yet it insists that my case is an accident not covered by warrantyI would be interested in your view on my dispute with Audi. In June, the air-conditioning on my then eight-month-old A3 stopped working. My local dealer, Derby Audi, told me that a stone had passed through the car’s front grill, hitting and puncturing the condenser. It deemed this to be accidental damage and not a warranty issue, and therefore I would have to pay £750. Having done some research, it turns out that I am not alone in experiencing this. Audi has been aware of the issue and done nothing to rectify it since at least 2014, but it has denied what I believe is a design flaw. Continue reading…

Source : theguardian.com
Read more…Audi refuses to pay out for longstanding design flaw

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