Property News · April 28, 2014

At the next station, you may just get your pre-paid train ticket!


We arranged to pick it up at the rail station but it proved impossibleWe bought an advance ticket on the First Great Western website for my wife to travel to Falmouth Town in Cornwall from Redhill in Surrey on 10 February. It was £32.30 (including a discount with a Senior Railcard) and we chose to collect the ticket at Redhill station. On the Friday before travelling the machine at Redhill accepted our code but said: “Tickets cannot be issued at this time.” The status was “ticketed”, which apparently means they had been printed. The FGW helpline told me they were still “available” and I should phone Southern Rail since Redhill was its station and the machine must be faulty. SR’s response was: “How did I know that their machine was faulty?” It suggested tickets could be issued from any station so we went to Coulsdon South and the machine there couldn’t recognise the code. Continue reading…

Source : theguardian.com
Read more…At the next station, you may just get your pre-paid train ticket!

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