The network keeps on billing me three-figure sums for a radio mast in my gardenI have repeatedly been billed for renting a BT radio mast from O2. I am a single woman on a £25-a-month 3G contract and have no need of a radio mast in my back garden. Nonetheless, I am charged three-figure sums several times each month and have to fight to get them investigated and refunded.I reach a resolution, then the same thing happens again. I was charged five times – a total of £695.08 – over four weeks. Two months later, O2 admitted an error, but only refunded £489.34 applied against a new bill for £317.18! Continue reading…
Source : theguardian.com
Read more…All I have is a 3G contract, but O2 insists I need a radio mast in the garden
