Property News · June 6, 2016

Airbnb is taking bookings that cannot be fulfilled


Changes to the law in Berlin have not been reflected on the websiteIn March we booked a flat in Berlin using Airbnb and having got somewhere to stay, we booked flights. This was later cancelled by the host, who said something about advice from his lawyer. I looked on the web but couldn’t find much information to suggest if this was a genuine reason and so booked somewhere else. The second booking was later declined; however, it subsequently became clear that this was because it had recently become illegal to offer a whole apartment for rent in Berlin. Hence, having booked flights, we had little choice but to book other (more costly) accommodation.I have complained to Airbnb that this is bad business practice and requested that it cover the extra cost we now have had to pay for a hotel, given that we were misled with our original booking. It has, predictably perhaps, declined. Its argument is that it is for locals to comply with laws. You might want to warn others who have made bookings. SP, by email Continue reading…

Source : theguardian.com
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