Property News · September 9, 2016

After eBay backed my buyer, I’m left with damaged goods


Disagreement over the contents of a game ended up with the loss of a saleI have been selling some old items on eBay, and in one transaction the purchaser complained about a game he bought from me. When we couldn’t reach agreement I asked eBay to step in, and it sided with the buyer. When the item was returned to me (damaged due to inadequate packing) I phoned customer services to challenge the decision and was disturbed by the ensuing conversation. The people I spoke to had no knowledge of the grounds on which I had disagreed with the buyer and denied any contact had taken place. When I then told them that the item had been returned to me damaged, I was told there was nothing that eBay could do. Continue reading…

Source : theguardian.com
Read more…After eBay backed my buyer, I’m left with damaged goods

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