Property News · September 26, 2017

ADT burglar alarm stayed silent while I was being robbed


The thief passed the sensor but it apparently was on a ‘pet sensitive’ settingI was burgled recently and lost my laptop and PlayStation. My home alarm was on and in working condition (confirmed by ADT), but it didn’t activate despite burglars passing a sensor. I have since found out that this was because my alarm sensor was set up to be “pet sensitive”. I have no pets and ticked this on the contract. We did a test and my 6ft husband could move past the sensor upright on his knees (at a height of 1.3m) without it activating. I am furious. I paid £139 for installation in July 2015 and have been paying £27 a month since for a product that essentially never worked. I have been trying to call the company but have been put on hold countless times. AW, Chingford, Essex Continue reading…

Source : theguardian.com
Read more…ADT burglar alarm stayed silent while I was being robbed

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