Property News · March 21, 2018

A red weather warning wasn’t enough for us to get a taxi refund


Onward Travel Solutions wouldn’t refund our trip although our holiday had to be cancelledIn February I booked a taxi by telephone from Onward Travel Solutions to Glasgow airport for the following day and to bring us back on 18 March. I paid £90 in advance by debit card. A few hours later, a red weather warning was put in place and Glasgow airport was closed. When it became clear our trip could not go ahead our holiday company was great and gave us a full refund. We contacted Onward Travel Solutions to cancel the taxis and request a refund. This was more than 12 hours before the first taxi was due. I was told that it does not give refunds with less than 24 hours’ notice. After several emails I am no further forward. Continue reading…

Source : theguardian.com
Read more…A red weather warning wasn’t enough for us to get a taxi refund

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