Property News · November 20, 2010

118500's directory enquiries charge left me feeling rung out


The number’s up for a £14.89 call charge to directory enquiries – operated by BT – from the 3 networkI lost my landline for a period in October and, needing to contact BT and not having a number, I used my mobile (my contract is with 3) to find what I wanted via the directory inquiries service 118500. The operator asked me if I wanted to be connected. When I said I wanted the number, I was told I would be connected and the number sent by SMS to my phone. Imagine my surprise when I looked at my 3 bill to find the call had been logged at 10 minutes (heaven knows how) and the charge was £14.89. Continue reading…

Source : theguardian.com
Read more…118500’s directory enquiries charge left me feeling rung out

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